Due to the Covid-19 outbreak and the nationwide lockdown in Israel, orders will be processed subject to the constraints at Yad Vashem and our warehouse. We apologize for the inconvenience.

Conditions of Use

GENERAL
Yad Vashem web store is operated by Yad Vashem. The store serves as a channel for the purchase of products and services on the site. The use of the store is subject to these Conditions of Use, in which the visitor/purchaser will be referred to as “the client”.

ORDER CONFIRMATIONS AND INVOICES
Once payment has been effected and the order confirmed, the client will receive an order confirmation to his or her e-mail address.

CANCELLATION OF A TRANSACTION
In order to cancel a transaction, the client must directly contact Yad Vashem at which the order had been placed, as per the contact information provided on the site.